Effective Date: 02/March/2026.
Company Name: Jantra Saathi Pvt. Ltd.
Location: Cuttack & Bhubaneswar, Odisha, India
1. Introduction
Welcome to the official website of Jantra Saathi Pvt. Ltd. By accessing, browsing, or using this website, you agree to comply with and be bound by the following Terms & Conditions. If you do not agree, please do not use this website.
These terms apply to all visitors, customers, and users of our services.
2. Company Services
Jantra Saathi Pvt. Ltd. provides:
Luxury car servicing
European car diagnostics & repair
Engine repair & performance services
Body shop, denting & painting
Accident & collision restoration
Genuine OEM spare parts supply
Insurance claim assistance
Services are available in Cuttack & Bhubaneswar (Twin City), Odisha.
All services are subject to inspection, availability of parts, and technical feasibility.
3. Appointment & Booking Policy
Service appointments can be booked via website, phone, or direct visit.
Appointment confirmation is subject to availability.
Delays may occur due to part unavailability, technical issues, or unforeseen circumstances.
Customers must provide accurate vehicle details at the time of booking.
4. Estimates & Pricing
Repair estimates are provided after physical inspection and diagnostic testing.
Estimates are approximate and may change if additional issues are discovered during repair.
Customers will be informed before any additional work is performed.
Prices are subject to applicable taxes (GST).
5. Payments
Advance payment may be required for major repairs or spare parts orders.
Full payment must be completed before vehicle delivery.
We accept cash, bank transfer, UPI, and other approved payment methods.
Late payment may result in storage charges.
6. Insurance Claims
Jantra Saathi Pvt. Ltd. provides assistance for insurance claim processing, including documentation and inspection coordination. However:
Claim approval depends solely on the insurance company.
We are not responsible for claim rejection, delay, or partial approval.
Customers are responsible for deductible amounts and non-approved charges.
7. Warranty Policy
Warranty (if provided) applies only to specific repairs or parts replaced.
Warranty does not cover misuse, negligence, accidents, or unauthorized modifications.
Warranty claims must be supported by invoice and service record.
Warranty terms vary depending on parts and service type.
8. Vehicle Storage & Liability
Customers must collect vehicles within the agreed delivery timeline.
Storage charges may apply after a specified period.
While we take utmost care of vehicles, we are not liable for personal belongings left inside vehicles.
9. Intellectual Property
All content on this website including:
Text
Images
Logos
Design elements
Graphics
is the property of Jantra Saathi Pvt. Ltd. Unauthorized copying or reproduction is strictly prohibited.
10. Limitation of Liability
Jantra Saathi Pvt. Ltd. shall not be liable for:
Indirect or consequential damages
Loss of business or income
Mechanical failures unrelated to services performed
Use of our services is at the customer’s discretion and agreement.
11. Website Usage
Users agree not to:
Use the website for unlawful purposes
Attempt to hack or damage website functionality
Submit false or misleading information
We reserve the right to restrict access if misuse is detected.
12. Modifications
We reserve the right to modify these Terms & Conditions at any time. Updated versions will be posted on this page.